Companies

Create an AI representative for your company.

Turn your website, docs, playbooks, policies, and operating knowledge into a governed AI agent for sales, pre-sales, support, enablement, and customer success.

Start from the knowledge you already have. IAYS helps you create an AI that represents your standards without prompt sprawl or unmanaged behavior.

Representative agents

Company knowledge, available through a governed AI front door.

A representative agent is not a generic support bot. It is a governed interface to how your company explains, evaluates, escalates, and responds.

Sales & pre-sales

Answer product questions, qualify needs, explain value, and guide users toward the right next step.

Support & customer care

Respond with governed boundaries, escalation behavior, and consistent company knowledge.

Customer success

Guide users through onboarding, best practices, account questions, and expansion opportunities.

Enablement & training

Help teams learn internal knowledge, product logic, processes, and customer-facing standards.

In action

See a governed company agent handle a real interaction.

Apply company knowledge with traceability, policy boundaries, and safe escalation — without exposing internal prompts or unmanaged reasoning.

Customer request

AI Customer Support Manager
Need a refund for invoice #8821. I was billed after canceling.
I can help with that. Let me verify your account and policy eligibility.
Approved. Refund will post in 3-5 business days.

Governed execution (Trace)

  • Used: Refund Policy v3
  • Used: Billing Playbook v2
  • Checked: Account status
  • Action: Refund approved
  • Escalation: Billing team
  • Logged: trace metadata

Built from your existing knowledge.

Start with what already explains your company: source material, examples, policies, product context, and operating standards.

Website pagesProduct docsHelp center articlesSales playbooksPoliciesFAQsOnboarding materialExamples of strong answers

Governed by design.

IAYS agents are created with boundaries, observability, and controlled improvement in mind from the beginning.

  • Boundaries for what the agent can and cannot claim
  • Escalation behavior when confidence is low
  • Observable interactions and runtime signals
  • Versioned updates under your control

Not a support bot. A governed company representative.

A normal chatbot answers from prompts. An IAYS representative agent operates from structured company cognition — knowledge, standards, boundaries, and observed improvement under your control.